Brexit update for UK customers

As you know, on January 1, 2021 the UK left the EU and the single market. At Andromeda we value our UK customers very much and that is why we want to ensure that our products keep coming. It is important that you read the following notice before placing an order on our website:

  • We continue to ship to UK using our courier DHL. All orders are tracked and secure.
  • Prices are now displayed on our site without VAT when shopping from UK.
  • The cost of shipping will be calculated at the cart checkout once your address is entered.
  • Andromeda will be responsible for exporting your order but you will be responsible for any import duty and taxes.
  • Before the order is delivered to you DHL will contact you to collect your local VAT, any import duty or fee (it can be up to 12%).
  • Any parcels that rejected by customers at the port of entry will be returned to Andromeda and any DHL charges will be deducted from the customer refund.
  • Due to customs operations, and due to the limit of £ 135 (approximately € 158), we have increased the price of all our items to a minimum of € 159. Products that cost more than this price have not changed. We are aware of the loss in sales that we will suffer, but the requirements that the UK asks for this type of shipments are too laborious.

If you have any questions, please write to info@andromedamoto.com